Last Updated: September 11, 2026

The Portrait Makers (“The Portrait Makers,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website, contact our studio, complete a form, schedule an appointment, purchase products or services, join a mailing or text messaging list, or otherwise interact with The Portrait Makers.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

* Name

* Email address

* Telephone number

* Mailing or billing information

* Appointment and session information

* Names and ages of individuals participating in portrait sessions

* Information you provide through questionnaires, intake forms, contact forms, booking forms, or other studio forms

* Product and artwork preferences

* Photographs or other information you voluntarily provide to assist us with your portrait experience

* Communications you send to us by email, telephone, SMS, website forms, or other methods

When payments are made electronically, payment information may be processed by our third-party payment processor. We do not necessarily receive or retain complete payment card information.

How We Use Your Information

We may use personal information to:

* Respond to inquiries and requests

* Schedule and manage portrait appointments

* Provide appointment confirmations and reminders

* Communicate regarding portrait sessions and viewing appointments

* Fulfill portrait, artwork, and product orders

* Provide customer service

* Process transactions

* Maintain customer records

* Send information you have requested

* Send email or SMS communications when you have provided the appropriate consent

* Inform consenting customers about studio events, mini sessions, promotions, membership opportunities, and other services

* Improve our website, services, customer experience, and business operations

* Prevent fraud, misuse, or security incidents

* Comply with applicable legal and regulatory obligations

SMS/Text Messaging Privacy

The Portrait Makers may offer both informational/non-marketing and marketing text messaging programs.

Informational messages may include appointment confirmations, appointment reminders, portrait session information, viewing appointment information, order updates, and customer service communications.

Marketing messages may include studio announcements, mini-session availability, events, promotions, special offers, membership information, and other marketing communications.

Participation in our SMS programs is voluntary. Providing a telephone number does not by itself constitute consent to receive text messages.

Where SMS consent is requested through our website, marketing and non-marketing consent may be presented separately. SMS consent is optional and is not required as a condition of purchasing goods or services or submitting an inquiry.

You may withdraw SMS consent at any time by replying STOP to a text message from us. You may reply HELP for assistance.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

SMS Consent and Mobile Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS consent is specific to The Portrait Makers and is not sold, rented, transferred, or provided to third parties for their own marketing or promotional purposes.

Email Communications

If you provide your email address, we may use it to respond to inquiries, provide information concerning appointments or orders, or send marketing communications when permitted.

You may unsubscribe from marketing emails using the unsubscribe option included in applicable messages.

Transactional or service-related emails may still be sent when necessary to provide services you have requested.

Service Providers

We may use third-party service providers to help operate our business, website, customer relationship management system, appointment scheduling, communications, payment processing, product fulfillment, analytics, and other business functions.

These providers may process information on our behalf only as necessary to provide their respective services.

We do not sell SMS opt-in data or SMS consent to third parties.

Cookies and Website Technologies

Our website may use cookies, pixels, analytics tools, or similar technologies to help operate the website, remember preferences, understand website traffic, measure marketing effectiveness, and improve the visitor experience.

Your browser may allow you to limit or disable certain cookies. Disabling cookies may affect the functionality of some portions of the website.

Portraits and Images

Portraits created by The Portrait Makers are handled according to applicable agreements, releases, permissions, and studio policies.

We will not assume that completion of a general website inquiry or SMS consent form constitutes permission to publicly use an individual’s portrait for advertising or promotional purposes.

Where permission is required for a particular use, it may be addressed through an appropriate model release, photography agreement, or other consent.

Information Concerning Children

Our portrait services may involve children; however, our website and marketing communications are intended to be used by adults.

Parents or legal guardians should provide information concerning minor children when necessary for a portrait session.

We do not knowingly seek to collect personal information directly from children for the purpose of marketing to them.

Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information under our control.

No electronic transmission or storage method can be guaranteed to be completely secure, however, and we cannot guarantee absolute security.

Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, satisfy legal or accounting requirements, resolve disputes, enforce agreements, and operate our business.

Disclosure Required by Law

We may disclose information when reasonably necessary to comply with applicable law, regulation, legal process, court order, or governmental request, or when necessary to protect the rights, safety, security, or property of The Portrait Makers, our customers, or others.

Your Choices

Depending on the circumstances and applicable law, you may contact us to request that we update or correct certain personal information we maintain about you.

You may also:

* Unsubscribe from marketing emails using the unsubscribe link provided in applicable emails.

* Reply STOP to discontinue applicable SMS communications.

* Reply HELP for assistance with our SMS program.

* Contact us regarding questions about the information we maintain or our privacy practices.

Third-Party Websites

Our website may contain links to third-party websites or services. The Portrait Makers is not responsible for the privacy practices, security, or content of websites or services operated by third parties.

We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or legal requirements.

The current version will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy, your personal information, or our communications practices, please contact:

The Portrait Makers
18 N Main St, Unit 2, Rochester, New Hampshire 03867
Email: [email protected]
Website: https://www.ThePortraitMakers.com

For assistance with text messaging, reply HELP to a message from The Portrait Makers or contact us using the information above.